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March 3, 2021
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Leadership
The State of CX in Large Enterprises
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Ryan Smth, CFO, Carbon60 Networks
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Why Customer Loyalty Starts with Data with LoyaltyOne’s Former CEO Bryan Pearson
Bryan Pearson, Former CEO, Loyalty One
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Customer Experience Focused Product Management with NTS Retail’s Gerd Eberhardt
Gerd Eberhardt, Head of Product, NTS Retail
July 20, 2020
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Operations
Fast tracking digital transformation in telco with Maplewave’s Adam Baggs
Adam Baggs, CEO, Maplewave
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The state of wireless retail (part 2) with iQmetrix’s Stacy Hamer
Stacy Hamer, VP Client Experience, iQmetrix
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