COMPLIANCE

EngageEnterprise Grade Compliance and Security

Ensuring that you have the best compliance controls and security measures in place for customer outreach should be top of mind for your business. Statflo's best-in-class security measures and built-in compliance features ensure that you are engaging with your customers safely, protecting your business from potential legal responsibilities.

Trusted by thousands of customer-facing teams

Unmatched security standards and expertise

Statflo meets the strictest security standards for storage, privacy, and security. We are SOC Type II and PIPEDA certified by BDO, and adhere to federal and stat communication regulations. We enable encryption of sensitive systems at rest and in transit over public networks. Any PII or sensitive business data is only used to provide your services with strict controls around who and what systems can access it.

We are experts in compliance and security and offer your business with the dual benefit of secure data in our platform, built in compliance filters and features, and an expert team to provide advice and insight into ensuring your texting strategy is compliant.

Read our Whitepaper

Security and privacy features you can trust

We host your data in its own secure database that is never accessible by other customers.

If requested or local laws apply, we can separate your data by country of origin.

If a customer requests access to (or removal) of their data, we can help you comply with local laws.

Validate that conversations match your brand standards and tone.

Detailed audit trails of user activity enable you to comply with reporting requirements.

We include many ways to maintain internal and external DNC lists.

We enable encryption of sensitive systems at rest and in transit over public networks.

Any PII or sensitive business data is only used to provide your services with strict controls around what systems can access it and who.

Your data is never analyzed for advertising purposes or used without your permission.

We regularly back up your data and provide a maximum 24-hour guarantee.

AWS holds all our systems and has strict physical data center security and environmental controls. Our Toronto office follows strict SOC 2 procedures as well.

Your data belongs to you and your partners. We won't share your data with anyone.

We host your data in its own secure database that is never accessible by other customers.

If a customer requests access to (or removal) of their data, we can help you comply with local laws.

Detailed audit trails of user activity enable you to comply with reporting requirements.

We include many ways to maintain internal and external DNC lists.

Any PII or sensitive business data is only used to provide your services with strict controls around what systems can access it and who.

Your data is never analyzed for advertising purposes or used without your permission.

We regularly back up your data and provide a maximum 24-hour guarantee.

AWS holds all our systems and has strict physical data center security and environmental controls. Our Toronto office follows strict SOC 2 procedures as well.

Your data belongs to you and your partners. We won't share your data with anyone.

Built-in Compliance Features

Statflo is equipped with intelligent compliance rules and filters that ensure you are compliant with local and industry outreach regulations, while also providing you the flexibility to configure rules to meet brand standards.

Auto-handling of keyword-based opt-outs, the inclusion of opt-out links in messages, as well as contact opt-out management at a channel-specific level. Statflo syncs with your contact preference management data, scrubs your internal DNC list and pushes DNCs back to you.

Inbound and outbound messages are automatically scanned for inappropriate words and phrases, and non-compliant content will be blocked to protect both you and your customers.

Statflo is configurable to meet your unique brand and security requirements.

With built-in transaction data sync, Statflo handles both express and existing business relationship consent.

Reach a wider share of your customer base while maintaining compliance with federal and state messaging regulations with Statflo's built-in transaction data sync.

Your security and trust are critical. We're here to help.

100% hosted by Amazon Web Services

AWS adheres to the highest standards including: SOC 1, SOC 2, SOC 3, PCI DSS Level 1, ISO 9001, ISO 27001 and ISO 27017.

Service Organization Controls (SOC 2 Type II) Trust Services Principles

Statflo enforces strict procedures for handling customer data.

CASL, CCPA, TCPA, and GDPRCompliant

Our products are designed to protect retailers from heavy fines, such as those around auto-dialling.

Ready to get started?

See why tens of thousands of customer facing employees trust Statflo to engage, retain, and grow their customer base