Send mass messages that feel local.
TORONTO, ON, July 17, 2023 - Statflo, a leader in compliant business texting solutions, is proud to unveil its newest feature, Bulk Messaging. This feature is expertly designed to streamline customer outreach, allowing users to send compliant and personalized messages en masse.
Bulk Messaging transforms the way companies communicate with their customers by enhancing the efficiency of their front-line teams. Traditional text messaging, while effective, can be time-consuming and cumbersome when sending individual text messages to hundreds of customers. Statflo’s Bulk Messaging alleviates this challenge by enabling users to send Chat Starters, personalized text templates, to multiple customers simultaneously — initiating a personalized conversation with significantly reduced efforts.
Bulk Messaging not only saves valuable time for reps but also improves the effectiveness of their customer outreach, allowing them to focus on what matters most — improving the quality of conversations with meaningful responses and follow-up messages.
With Bulk Messaging, companies can decrease the time spent in completing their initial outreach, while increasing both their overall attempt and follow-up rates. As a result, Bulk Messaging helps companies improve their conversion rates by up to 50%.
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Compliance with legal and data security requirements are among the most important considerations when implementing text-based marketing outreach programs. Statflo’s new Bulk Messaging feature ensures that companies can receive all the benefits of a mass messaging solution while maintaining strict texting compliance guidelines. Built-in compliance features such as an internal flagging system to ensure correct names in Chat Starters, contact opt-out management, internal DNC list scrubs, automatic blocking of non-compliance content and built-in transaction data syncing, all make remaining compliant easier and more manageable. To learn more about Statflo’s compliance and security, download our whitepaper.
"Bulk Messaging represents a significant milestone in our commitment to authentic customer communications and conversations,” says Ian Gervais, VP of Product at Statflo. “Our team is dedicated to enhancing our messaging experience, making it easier and more efficient for front-line teams to reach their customers while still maintaining intimate relationships and individualized conversations. This is one of several major releases we will be doing this year.”
Bulk Messaging is now available to Statflo users, with seamless integration into existing workflows. To learn more about the benefits of adding Bulk Messaging to your tech stack, visit statflo.com/features/customer-engagement or Book a demo today.
About Statflo:
Statflo is the top provider of compliant business texting solutions. As the champions of customer communication, we orchestrate conversational business text messaging that authentically engages the right customer at the right time with the right message. With seamless integrations to existing systems and rich sendable content, customer-facing teams have all the tools and context they need in a single business texting platform to engage, retain, and grow their customer base. For more information, please visit www.statflo.com
Contact: Ian Gervais, VP of Product, Statflo
